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FAQ


We develop this help page to assist you with standard information you need, which also includes all the frequently asked questions from our customers. If you can not get a satisfied answer here, please feel free to email service@8seasons.com. Our customer service representative will try their best to help you.
Shipping & Tax FAQ
 
How many kinds of shipping methods do you offer?
 
Do you offer DHL/TNT and other shipping methods?
 
What is your shipping charge rate?
 
How does your website calcuate shipping charge?
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Payment FAQ
 
How many kinds of payment methods do you accept?
 
Can I pay through my credit card on your website? Is it safe?
 
Will your website collect my PayPal password?
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Security & Privacy FAQ
 
How do you use my personal information registered on your website? Will they be disclosed?
 
Is it safe for me to use my credit card on your website?
 
Is it safe to pay by Paypal Manually?
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Service Policy FAQ
 
What is your service policy?
 
If I am not satisfied with the goods after I receive them, what should I do?
 
What should I do if there is a problem with the items or parcels I received?
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Product & Logo & Customization FAQ
 
If what I want is not in your product lists, can I ask you to find or produce them for me?
 
Why do your gold tone items look like tarnished ones?
 
Do your products have stock on hand? When will you arrange the shipment after I placed orders?
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Website Function FAQ
 
How can I change the present currency to my country's currency?
 
How to calculate my total shipping fee quickly?
 
What's the meaning of "Items Matched"? And how it works?
 
How to track the order status on your website?
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Item Price FAQ
 
Why does the price of some items on the shopping cart differ  from that several days before when I added them to my shopping cart?
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Others FAQ
 
What is the benefits of registering on your website?
 
What is RCD Coupon? How can I get it and how it works?
 
What's the meaning of the Item Labels on each package I received?
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Спасибо большое 8seasons! Посылка дошла в срок, все очень красиво упаковано, качество отличное. Обслуживание на высшем уровне!Эльмира

Almost a year now that I order from this wonderful website and already 10 orders ! Always fast, top quality and well packed and customer service is really helpful !Roxane

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    • Featured Categories
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    Address: #399 Jiang Bin Xi Road, Yiwu, Zhejiang 322000 P.R.C. ZipCode: 322000
    Tel: (+86 )579-85335690   Fax: (+86)579-85261619   Email: service@8seasons.com
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