Holiday Notice:

Because of the Chinese Spring Festival, all people in China will take a long holiday with families. Our holiday is from Jan. 26th to Feb 2nd (China Time UTC+8), and our last shipping day is Jan.25th.
Though we have prepared enough stock before factories closed, the inventory is decreasing fast day by day. So we strongly suggest you place order before Jan.24th to receive your package earlier.

---8Seasons Team

Shipping & Tax


Q: How many kinds of shipping methods do you offer?
 
Q: Do you offer DHL/TNT and other shipping methods?
 
Q: Which countries do you deliver to?
 
Q: How will shipping fee be calculated?
 
Q: What is your shipping charge rate?
 
Q: How do you calculate the shipping fee of express shipping( EMS,DHL,DPD,UPS, ect)?
 
Q: Why is your shipping rate so low, comparing to other online sellers?
 
Q: Can my parcel be tracked online after shipping?
 
Q: How soon can I receive my parcels?
 
Q: If I do not receive my parcel within your stated timeframe on your website, what should I do?
 
Q: If my parcels are damaged when I receive it, what should I do?
 
Q: Do I need to pay tax for Custom Clearance?
 
Q: How about insurance? Do I need to pay insurance separately?
 
Q: For most shipping methods, heavier parcel means higher shipping cost. Does heavier parcel always mean higher shipping cost?
 
Q: What is Product's Volume Weight?