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Others |
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A: The Item Label includes 3 parts:
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1) Part No. (e.g. No.B01668) |
| 2) Quantity of the item (e.g. Quantity:1 ) | |
| 3) Quality Control Inspector ID (e.g. QC: 1266) |
Item label Use Guide
1. Check and confirm your order. You can use the packing slip to check part no. directly, which is a good way to save your time because you don't have to confirm one by one against pictures online.
2. Check the quantities for each item you received. If you find the quantity of one item is less than written on the bag, just contact us and tell us the part no. We will resend you missing ones immediately.
3. Improve our product quality. For each item, there are strict requirements for the selection and package. If you are unsatisfied with any items you received, please offer us its Item Label, we will compensate you qualified product.
The First Reason: Maybe you have filled in the wrong email address, probably one letter mistook or missed out.
The Second Reason: Forget the account password.
Under the above two situation, firstly, we kindly suggest you to confirm your email address. if you can't remember it clearly, you can check your mailbox to find our Register Email Confirmation Mail to get your registered email address & password. Secondly, you can click the "forgot your password" button on the login page to gain a new password after you filled out your correct email address.
First, if you use Internet Explorer browser now, you can try to use another browser, such as: "Firefox" browser. Free Download Firefox URL: https://www.mozilla.com/en-US/
Second, you can use this proxy: https://www.1h1.net/ to enter our website URL. If you still have any other questions, please feel free to contact us via email at service@8seasons.com, our technology department will check it for you as soon as possible. Sorry for the trouble and thank you for your kind understanding!
8seasons.com is proud to offer low-cost shipping methods. We hope you enjoy your shopping experience with us! Since each day, we will ship about thousands of parcels to worldwide, we have signed contracts with China Post, FedEx, DHL and UPS agent, so we can get lower shipping rates than other sellers in China. To save money for you, we are willing to share this discount with you. We understand the less you pay for shipping, the more you will buy from our website. Therefore we always try our best to cut down the shipping fees.
Take the United States for an example, the below chart is for 3000 grams' shipping fee to US:
| Shipping Method | Est. Shipping Time | Package Number | Service | Shipping Cost |
|---|---|---|---|---|
| UPS Expedited | 4-5 workdays | 1 | Door to Door | US$ 25.62 |
| FedEx-IE(Direct) | 3-6 days | 1 | Door to Door | US$ 26.34 |
| DHL (by Agent) | 4-8 days | 1 | Door to Door | US$ 26.71 |
| FedEx-IP(Direct) | 2-4 days | 1 | Door to Door | US$ 28.67 |
| USPS (free duty) | 7-15 days | 1 | Door to Door | US$ 29.00 |
| DHL (Direct) | 3-4 days | 1 | Door to Door | US$ 31.02 |
You will find that the shipping fee you pay on our website is significantly lower than what you pay on other websites. Also before checking out, our system will recommend the preferential shipping method for you. You can also feel free to choose the shipping method as you like.
IMPORTANT THINGS TO NOTE:- Workdays refer to weekdays – From Monday to Friday.
- Shipping time begins after your order leaves our warehouse.
- You are responsible for any taxes and duties associated with your order once it reaches its destination.
I am so pleased with 8Seasons, their customer service is fantastic, their products are as ...