Customer Questions


Displaying 1 to 10 (of 13 questions)
Q:If my order contains some out-of-stock items, what are you going to do?


Q:Why the status of my order hasn't been updated timely?


Q:Where is the exact location of your US warehouse?


Q:What is Product's volume Weight?


Q:Can I download invoice of my order?


Q:How to cancel an order that is in process?


Q:Does heavier parcels equal higher shipping costs?


Q:Why do you cut down your shipping cost again?


Q:Is it necessary for me to calculate shipping fee by myself?


Q:What's the minimum order amount on your website?