Holiday Notice:

Due to the Chinese National Day, our Customer Service team are not in the office from Oct 1st to Oct 3th (GMT+8). During this period, please place order as usual.

About shipping time: To let you receive parcel soon, our packing department will work overtime to pack your parcels during our holiday. So that we will be able to ship your order out soon after logistics companies are back to work. Order first, ship first!

If you have something urgent to tell us, please add an "urgent" in the email title, we will handle it preferentially after coming back. Sorry for any inconvenience caused.

---8Seasons Team
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Return Policy

At 8seasons.com, we guarantee 100% satisfaction. If you are unhappy with the products you have received, please see the following instructions:

(1)Defective Products:

All defective products can be replaced for good ones or get refund. If you have received defective items, please contact us within 30 days after you receive the goods. After we confirm the problem, we will send you good replacements or refund you.

(2)Non-defective Products:

Products that are not defective can be returned for refund or replacement, even if return the goods simply because of your personal reason instead of 8seasons-related reasons, but must apply within 10 days from the arrival date of shipment. Please kindly note that customer should be responsible for return shipping costs and taxes caused,so please kindly contact us before you send items back.

The following information are required when you reflect the problem:

  • >Order number
  • >Items number
  • >Quantity
  • >Image of defective items if possible

If you have any question regarding return policy, please feel free to contact us:service@8seasons.com.

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