At 8seasons.com, we guarante 100% satisfaction.
If you, in any way, are unhappy with the products you have received, please follow these instructions:
- If you want to return the goods simply because of your personal reasons instead of 8seasons-related reasons, please kindly note that the returning shipping cost is on your own charge.
- If there is a quality-related issue with the products, please kindly send the feedback to us with product pictures within 30 days after you receiving the goods. We will respond within 24 hours and give you a satisfying solution. You may choose partial refund or replacements.
- We will responsible for returning goods due to quality problem within 180 days since the date you receipt.
Please understand that we will try our best to make your experience with our company as pleasant as possible.
We will always try to help you and solve any problems which may occur. Please buy with confidence because we are always eager to have you thoroughly satisfied with our products and services so that you will be confident enough to not only order other items from us, but hopefully tell all your friends!
Remember the old adage: If you're not happy, please tell us, if you are happy, please tell everyone!
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We offer you packing and processing service to meet your demands for any special packages or customized items.