Contact Us

Customer Service Hours
We work six days a week, every day from 8:30-18:30 Beijing China Time (Monday to Saturday). For your contacting convenience, please kindly noted it. Beijing Time Now Is:
Beijing Time


Customer Service:

If you are not satisfied with our service or have something very important to reflect, you could also send message to following email:
Sales Manager:   CEO:




Live Chat

By clicking Live Chat on each page, our instant reply will be served if we are online. Start Chat.


Our Username: service.8seasons


Telephone No. (+86) 579-85335690

Mailing Address

Written inquiries and orders can be mailed to the following address:

Customer Service
588 Jiangnan Road, Binjiang District
Hangzhou, Zhejiang 310051 P.R.C.
Here is more information that may be helpful to you.
Sometimes email communication is not reliable (emails will be lost on the way or be blocked by ISP filter), therefore if you do not get our reply within 48 hours, we suggest you to:

1) Check the junk or spam folder in your email inbox (sometimes your ISP filter will regard our reply email as spam in mistake)
2) Try to contact us again, you can click "LiveHelp" or send email to contact us again.