Customer Service Hours
For your contacting convenience, please view the following of our office hours. We work six days a week, every day from 8:30-18:30 Beijing China Time (Monday to Saturday) Beijing Time Now Is:
Beijing Time

5 Ways to Contact Us

If there is anything you would like us to help you, please feel free to contact us through the following ways:



If you are not satisfied with our service or have something very important to reflect,  you could also send message to following email:
Sales Manager:   CEO:

Or contact us with your question using the form provided below. All Questions will be replied within 24 hours during our business day.


Contact Us
     Name: *

     Email Address: *Please provide a valid email address.

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Live Help

By clicking LiveHelp on each page, our instant reply will be served if we are online. Start Chat.


Our Username: service.8seasons
If you have any uncertainties about your orders, our service, the shipment, and so on, please feel free to contact us by Skype, which will make our communication more convenient. We are always at your service!


Welcome to contact us by MSNLite. Following is our account information:
Username: service.8seasons
User Account:


Telephone No. (+86) 579-85335690
If the situation is emergent and a calling is needed, please feel free to call us. We would be happy to hear from you!


Written inquiries and orders can be mailed to the following address:

Customer Service
Suite 502, Hengxin Building
588 Jiangnan Road, Binjiang District
Hangzhou, Zhejiang 310051 P.R.C.
Additional information kindly note:
Sometimes email communication is not reliable (emails will be lost on the way or be blocked by ISP filter), therefore if you do not get our reply within 48 hours, we suggest you to:

1) Check the junk or spam folder in your email inbox (sometimes your ISP filter will regard our reply email as spam in mistake)
2) Try to contact us again, you can click "LiveHelp" or send email to contact us again.