Important Notice:

From July 1st 2021, due to the adjustment of EU new VAT rules on cross-border business-to-consumer (B2C) e-commerce activities, the order shipping process of EU countries will also be adjusted accordingly as follows: view more >>

1. For orders less than 150 Euros:

Option A: If you fill in the EU VAT code when placing an order, it means that you will clear the customs by yourself, then no additional operations will be required, just place the order normally.

Option B: If you don’t have VAT code or without filling VAT code, we will collect the tax from you then pay in our side. In this case, you can receive the package without customs clearance.

This change will lead to an increase on your costs, so we will also provide some subsidies. :)

2. For orders greater than/equal to 150 Euros:

Please fill in the VAT number when placing the order to pay customs duties. If not, you would clear the customs by yourself when the package arrives at the destination customs.

For customers from France, VAT number is required.

Please feel free to contact the 8seasons team for any questions

--- 8seasons Team << view less

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Customer Service Hours
We work six days a week, every day from 8:30-18:00 China Time (Monday to Saturday). For your contacting convenience, please kindly noted it. China Time Now Is:
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E-Mail


Customer Service: service@8seasons.com

If you are not satisfied with our service or have something very important to reflect, you could also send message to following email:
Sales Manager: linden.lin@8seasons.com   CEO: lisa.hong@8Seasons.com


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Telephone No. (+86) 579-85335690

Mailing Address


Written inquiries and orders can be mailed to the following address:

Customer Service
Floor 4-5, No.2290 Hehua South Street, Choujiang Street
Yiwu City, Zhejiang Province (self-declaration)
ZipCode:322000
Here is more information that may be helpful to you.
Sometimes email communication is not reliable (emails will be lost on the way or be blocked by ISP filter), therefore if you do not get our reply within 48 hours, we suggest you to:

1) Check the junk or spam folder in your email inbox (sometimes your ISP filter will regard our reply email as spam in mistake)
2) Try to contact us again, you can click "LiveHelp" or send email to contact us again.