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HowToUseCoupon

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1. Why can't I use my coupon

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Situation 1 &nbsp Some products do not support the use of coupons

Currently, coupons cannot be applied to "Stainless Steel Jewelry & Accessories" and "Brass Jewelry & Accessories" unless otherwise specified. We also have the following tip on the product details page:" Note: This product does not participate in any sales or discounts (such as VIP discount, Coupon, etc.) "

Situation 2 &nbsp Coupon usage conditions are not met

1) Coupons can only be used when the product amount reaches the usage conditions after deducting VIP discounts, product discounts and other discounts.

2) The coupons apply to "All items" (including regular priced and discounted items) or "Regular priced items" or "Designated products". Please confirm the product objects of the coupon before using it.

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2. How to use my coupon code

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Method 1 &nbsp Copy the Coupon Code to “My Coupons”of your account center to add it.

1. Click “My Coupons” to enter the coupon center.

2. Enter a coupon code and click the button "Add Coupon", then you add a coupon successfully.

Method 2 &nbsp Add the Coupon Code directly during the ordering process.

1. Click “Cart” to enter the Shopping Cart.

2. Enter a coupon code and click the button "+" before Checkout, there will be a Pop-ups "Coupon successfully received!" if you add a coupon successfully.

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3. How to check the coupons in my account

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Coupons are divided into two categories: Active Coupons and Inactive Coupons

1. Active Coupons

  • Par Value: Amount reduced when reaching the minimum using amount.

  • Min Using Amount: minimum using amount, if it is blank, it means there is no minimum using amount.

  • Date Added: The date of coupon added to your account

  • Period of Validity: Validity period of the coupon.

2. Inactive Coupons

  • Par Value & Min Using Amount & Date Added are the same of active coupons.

  • Status: Expired or Used.

  • Order Number & Used Time: if the coupon is expired, it is blank. If you have used the coupon, there will be your order number and used time.

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4. How to choose an active coupon during the ordering process

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Choose an active coupon before Checkout, and the amount will be reduced automatically. For exemple: You choose the coupon "CPCJ05 USD 5.00", there will a reduced amount "Coupon: -USD 5.00"

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I guess you want to know:

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1. As a new customer, what kinds of coupons can I use?
2. Why can't I use my coupon? How to use coupons?
3. How to place an order on your site?
4. How do I quickly add products to a new order?
5. How to use the new filter function?
6. How do you charge shipping fee?
7. Can I get a big discount for shipping fee?
8. Can you help customize item with my logo?
9. Which kinds of payment methods do you offer?

10. What is the processes of "Vacuum Plating"for stainless steel products? What are their advantages?

A: This is a process of electroplating. It is a green and environmentally friendly technology. The advantages are: 1) Uniform coating with high gloss, 2) Variety of colors to mimic different metal appearances, 3) Environmentally friendly with no harmful gas emission.

11. Why do some products have REACH labels in their titles, but others do not?

A: We will test products from different factories from time to time. If the test is passed, we will add REACH labels to make customers feel more assured. Products that are not labeled do not mean that they have not passed the test, but that they have not been tested yet. Because we have many products, if each one is tested, the cost will be higher. If you have any requirements, you can contact our sales for further confirmation. Of course, we will continue to do this product testing work, so more products will be labeled with REACH labels in the future.

12. Why are the products on the certificates of some products different from those in the listing?

A: We test based on the dimension of "factory". For example, we will randomly test one product with the same material and craftsmanship from the same factory, and then these products will share the same certificate.
13. We offer engraving services
14. If I do not satisfied with the parcel I received, how do I return?
15. How can I purchase from your USA warehouse?
16. Contact us: Mail to: service@8seasons.com

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