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We are proud to share with all dear friends the feedbacks from our customers and We so grateful for those who warmly share your experience here. All the valued testimonials are highly appreciated at 8Seasons.Thank you very much for your friendly attention!

Customers' Testimonials
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Liane Durand 9/12/2021 12:00:00 AM

Hi. I have been a customer for a while and 8 seasons always offered a great service. Rapid delivery and reliable. Thanks.
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nataliya bondareva 6/15/2021 12:00:00 AM

nataliya
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nadine Gosselin 6/15/2021 12:00:00 AM

Bonjour, je viens de Provernce en France, j'utilise de la résine pour bijoux, je suis à la recherche de poudres de paillettes en paquet de plusieurs couleurs, merci de me confirmer si cela est possible, Nadine
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Wendy Nutland 5/11/2021 12:00:00 AM

I have placed 64 orders since 2015 totalling around £12,500. I can honestly say that only one item was missing and one clasp was broken on a necklace but that was easily fixed. My named account manager and her replacement work very hard to source items for me. Thank you.
Reply by 8Seasons：

Thank you for your support over the years too,:)
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Carmen Angelika Fiol 5/10/2021 12:00:00 AM

I am buying from 8seosons already for 10 years and never had a better customer service than here
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cindy Haines 5/9/2021 12:00:00 AM

Crooks customers beware scams especially molly dont worry she now carries my pain and bad luck!!!!!
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cindy Haines 5/9/2021 12:00:00 AM

CUSTOMER BEWARE CROOKS DONT ORDER SCAMMED empty promises but now they who works there will have my bad luck especially molly
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Pamela Coombes 3/5/2021 12:00:00 AM

8Seasons has excellent customer service! They are very responsive to questions and they provide beautiful items!
Reply by 8Seasons：

Dear Pamela, thank you for your kind review. We will offer better items and service for you, please rest assured, looking forward to doing more business with you in the future.Best regards,Lynn
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Karen Lange 1/31/2021 12:00:00 AM

I have been buying from 8Seasons for quite some time now. They are always professional, customer service is outstanding and go above and beyond to help.
Reply by 8Seasons：

Dear Karen, thank you for your kind message, glad to hear you are satisfied with our service, we always will offer our best items and service for you, please rest assured, looking forward to doing more business with you in the future.Best regards,Lynn
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pat redford 1/29/2021 12:00:00 AM

I wanted to add 2 more items to an order and was told to make a separate order and they would shio together. Why should i pay twice for shipping? I won't be back.
Reply by 8Seasons：

Hello pat, we can not add items to your order in your account, after you submit your order. Only you make an order again and then we combine them in our system. Or you pay the order first and then we add items to your order in our system. Best Regards, Emily
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Lorna Metzler 1/19/2021 12:00:00 AM

Love there products. Shipping is just okay. I live in Florida and they have a warehouse in Florida. But there is NO option to have it shipped from Florida. I have contacted them several times and the only choice I have is to have it shipped from NY. So it goes from Florida to NY and back to me.
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li jiayin 11/5/2020 12:00:00 AM

I will
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Daniel LeBlanc 4/28/2020 12:00:00 AM

I have to say that this is an honest seller with excellent customer service skills and I've spent enough money on this website to know that you get a fair deal and that everything is represented honestly and clearly. With 2 good sized orders under my belt, the shipping was fast, the order exact and the merchandise of high quality. I highly recommend this seller and these products. I live in the U.S. and I feel there is good value in the pricing as well.
Reply by 8Seasons：

Dear Daniel, thank you for your kind message, glad to hear you are satisfied with our products and service, we always will offer our best items and service for you, please rest assured, looking forward to doing more business with you in the future.Best regards,Tina.
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Juliana Taylor 3/22/2020 12:00:00 AM

I have ordered 4or 5 times now, and i cant say enought about the quality of their items. Packaged and shipped with top care. The items received have never disappointed. Prices are awesome. I highly recommend 8Seasons for all your DIY projects and even finished items. Keep up the service and high quality of merchandise.
Reply by 8Seasons：

Dear Juliana,here is Tina from 8seasons, wish you a nice day there.Thank you for your kind comment, glad to hear you are satisfied with our items and service.We always will offer the best items and service for you, please rest assured.Looking forward to doing more business with you in the future.If anything i can assist, tell me freely.Best regards,Tina.
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Nanette DeDonato 2/25/2020 12:00:00 AM

Have loved everything I have ordered and my customers have purchased & loved the jewelry I have made for them!
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1. As a new customer, what kinds of coupons can I use?
2. Why can't I use my coupon? How to use coupons?
3. How to place an order on your site?
4. How do I quickly add products to a new order?
5. How to use the new filter function?
6. How do you charge shipping fee?
7. Can I get a big discount for shipping fee?
8. Can you help customize item with my logo?
9. Which kinds of payment methods do you offer?

10. What is the processes of "Vacuum Plating"for stainless steel products? What are their advantages?

A: This is a process of electroplating. It is a green and environmentally friendly technology. The advantages are: 1) Uniform coating with high gloss, 2) Variety of colors to mimic different metal appearances, 3) Environmentally friendly with no harmful gas emission.

11. Why do some products have REACH labels in their titles, but others do not?

A: We will test products from different factories from time to time. If the test is passed, we will add REACH labels to make customers feel more assured. Products that are not labeled do not mean that they have not passed the test, but that they have not been tested yet. Because we have many products, if each one is tested, the cost will be higher. If you have any requirements, you can contact our sales for further confirmation. Of course, we will continue to do this product testing work, so more products will be labeled with REACH labels in the future.

12. Why are the products on the certificates of some products different from those in the listing?

A: We test based on the dimension of "factory". For example, we will randomly test one product with the same material and craftsmanship from the same factory, and then these products will share the same certificate.
13. We offer engraving services
14. If I do not satisfied with the parcel I received, how do I return?
15. How can I purchase from your USA warehouse?
16. Contact us: Mail to: service@8seasons.com

Floor 2, Building 2, No. J191, Chengbei Road, Houzhai Street, Yiwu City, Zhejiang Province

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